Shipping Policy

Free Shipping

We are happy to offer:

FREE SHIPPING ON ALL ORDERS

No additional standard shipping charge will be added at checkout.

Processing Time

Each SilkwayBloom piece is prepared and checked before shipment.

Our normal processing time is:

3–5 business days

Processing time begins after payment has been successfully confirmed.

Shipping Time

After your order has been dispatched, estimated shipping time is:

7–15 business days

Therefore, most orders should arrive approximately:

10–20 business days after the order is placed

including processing time.

Please Note

Shipping estimates may be affected by:

• Weekends
• Public holidays
• Severe weather
• Customs processing
• Carrier disruptions
• Remote delivery locations
• Other circumstances outside our reasonable control

Delivery dates are estimates and cannot be guaranteed.

Tracking

Where tracking is available, tracking information will be provided after your order ships.

Please allow some time for tracking information to update after dispatch.

Address Accuracy

Please check your shipping address carefully before completing checkout.

If you notice an error, contact us immediately.

Once an order has entered fulfillment or has been shipped, we may not be able to change the delivery address.

Damaged Packages

If your package or product arrives damaged, please photograph:

• The outer packaging
• The shipping label
• The damaged area
• The complete product

and contact us as soon as possible.

Every SilkwayBloom order is carefully prepared after purchase, allowing us to complete the handcrafted arrangement and quality inspection before shipment.

Contact

Email: support@silkwaybloom.com
WhatsApp: +1 201 208 8742